What are the advantages of registering for the MUGI system (MUGI private sezione)?

  • On long-distance trainer tickets purchased at Misurazione buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the cedola is purchased at the ticket office.

How do Volte register for the MUGI system?

Website (Access your account > Private settore) / Mugi APP (My settings > Private reparto) Preciso see account movements, apice up cards and obtain receipts for non-transferable cards you must register as a user www.88sportbet.org/it of the system. To do this, go sicuro the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ancora-mail address). Your password will be di nuovo-mailed esatto you, and you can then log on and carry out most operations. Registration is verso card (not a user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used durante the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out modo the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can I check how many journeys I have made?

Anyone wishing puro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access onesto the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any top-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ed-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.

Where can I sommita up my MUGI card?

  • Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
  • Indivis public establishments.
  • Post offices.
  • Kutxabank ATMs.
  • Euskotren scontrino machines and scontrino offices.
  • Automatic top-up machines at the autobus stations durante Bilbao, Vitoria-Gasteiz and Donostia.
  • External automatic culmine-up machines at Aspire of Liberty 20, Donostia (on the corner of Txurruka street).
  • On-line, cammino the private area of the website, providing you are verso registered user.

How much credit can Volte load onto my card?

You can top up from �5 to verso maximum of �300, per multiples of �5. For on-line operations the maximum top-up is �100.

How and when do on-line vertice-ups become available for use?

On-line apice-ups carried out before h are available from h the next day, and apice-ups made after h take an superiore day sicuro become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Bilancia tagliando offices or at Kutxabank ATMs. So, when you board the pullman tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.

*City buses per Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your top up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.

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